English
ATTENTION CONSUMERS
IF YOU HAVE BEEN ABUSED OR NEGLECTED BY
ONE OF THE CENTER STAFF, CONTACT:
Texas Department of Family and Protective Services
To Report Complaints Contact:
Natalie Salas
Rights Protection Officer
361-886-1040
Email: nsalas@ncmhid.org
Dean Brewer
ADA Compliance Officer
361-886-1345
Or complete "Complaint /Concern Form" which can be obtained from any receptionist or may be
requested from your service coordinator/case manager. All complaints or concerns will be forwarded to
the Consumer Rights Protection Officer for follow-up.
Other Rights Protection Contacts:
Texas Department of Aging and Disability Services 1-800-458-9858
Texas Department of State Health Services 1-800-252-8154
Hearing Impaired Assistance (TTY) 1-800-735-2989
Or
Disability Rights Texas 1-800-252-9108 (Voice/TDD)
You may notify The Joint Commission of concerns regarding the quality of care or
safety issues at: phone: 1-800-994-6610 or E-mail complaint@jointcommission.org
Spanish
ATENCION CONSUMIDORES
ISI USTED HA SIDO ABUSADO O DESCUIDADO
POR UNO DE LOS PERSONAL DEL CENTRO, LLAMA:
Texas Department of Family and Protective Services
Para Reportar Quejas, Llame a:
Natalie Salas
Oficial de Derechos de Protección
361-886-1040
Correo electronico: nsalas@ncmhid.org
Dean Brewer
Oficial de Cumplimiento de la ADA
361-886-1345
O Ilenar la forma "Complaint /Concern Form" que se puede obtener con la recepcionista, o se puede
pedir a su trabajador de su caso. Todas las quejas o preocupaciones seran presentadas al official de
derechos de protección al consumidor para dar seguimiento. Hay consequencias legales y
disciplinarias por no hacer reporte.
Otras Oficinas de Derechos de Proteccion:
Texas Department of Aging and Disability Services 1-800-458-9858
Texas Department of State Health Services 1-800-252-8154
Hearing Impaired Assistance (para personas con impedimentos de 6ido)
(TTY) 1-800-735-2989
O
Disability Rights Texas (Los Derechos De Incapacidad de Tejas) 1-800-252-9108 (Voice/TDD)
Usted puede notificar The Joint Commission (La Comision Conjunta) sobre
preocupaciones en calidad de cuidado o temas de seguridad al: 1-800-994-6610 o
Correo electronico complaint@jointcommission.org
